Effective January 1, 2018
This privacy notice discloses the privacy practices of Herocare. A registered trademark.
Protecting Your Privacy
Statistical Information About Your Visit
When you visit herocare.org, our systems collect personal information (in the manner described above) and statistical or non-personally identifiable information about your visit to our sites (e.g. IP address, pages visited, origin of visitor domains, and types of browsers used). However, unless you actively submit personal information, we do not typically identify you via the non-personally identifiable information. Notwithstanding the foregoing, to the extent permitted by applicable law, we reserve the right to combine non-personally information with personal information that you have actively submitted.
Information We Collect
We may collect non-public, personal information about you from the following sources:
- Information we receive from you in connection with requests for home lending, real estate sale and purchases, real estate rentals, financial planning, home construction, sale or purchase inquiries, requests, documents and forms;
- Information about your transactions with us or others;
- Information we receive about you from third parties; and
- Information we receive when you visit our website.
We may collect information about you in written, oral or electronic form. The types of information about you that we collect may include your name, address, phone and facsimile numbers, email address, employer name and address, occupation and work history, credit card or other payment information, and other information we may need to assist you with your inquiries or requests about any of the information or services that we may provide.
How We Use Collected Information
We collect and use information in order to allow us to better serve you by providing the best services and information possible such as evaluating and processing inquiries about our affiliates, home lending, real estate sale and purchases, real estate rentals, financial planning, home construction, or other information or transactions that you request.
Other than as set forth in this policy notice, we do not disclose any non-public personal information about you to non-affiliated third parties, except as required by law. This may include responding to a subpoena or other legal process. We will also release information about you if you direct us to do so.
We may disclose the above described information to service providers and our affiliates (a) to help us process your request or to assist you by referring you to one of our affiliates in connection with your request for information or services as described above or (b) to allow our service providers or affiliates to inform you of their services. These service providers or affiliates may include escrow and title companies, lenders, insurers, real estate brokers, mortgage brokers, financial planners, property inspection companies, legal counsel and similar service providers or affiliates. We may also disclose this information to companies that perform communication services on our behalf.
Use of Our Website
In general, you can visit our website without telling us who you are or revealing any information about yourself. Our web servers may seek (as many websites do) to place a “cookie” (a small data file) on your computer’s hard drive that allows the server to identify the computer when it visits again, in order to track statistical information about navigation to and throughout certain areas of our website. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve website navigation. If you prefer not to accept cookies, you can set your web browser to reject them or to alert you before one is placed.
We may also gather data about visits to our website, including domain name, length of time on our website and other data to assist us in evaluating the usefulness of our website and so that we can provide more efficient service in the future.
In addition, some areas of our website may request personal information from you, such as information necessary to process your inquiry or to provide you with certain information you request.
Our website is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.
Access to Collected Information
You may review, correct and update the information that you provide to us by contacting us as described below. Please contact us if there is incorrect information in any documents or other communications that you receive from us.
How to Contact Us
Changes to This Policy